This privacy policy will explain how our organization uses the personal data we collect from you when you use our website and mobile application.

What data do we collect?

Our Company collects the following data, that can be directly associated with you:

  • name (contact data)
  • location
  • address
  • phone number
  • email
  • digital depiction
  • payment information
  • host ID
  • IP address
  • operating system
  • referring website (website you visited before coming to our website)
  • date and time of visit
  • city and country of email address
  • URL of pages visited
  • other browsing behavior, such as products and white papers downloaded

As far as information about activities directly linked to you:

- products that you have purchased

- information you address to us through emails and by other means of connection

You confirm that you will not provide us with the personal information in case you are not eligible for giving a consent for such an info provision yourself.

You agree that you will not provide us with the personal information of anyone other than yourself unless you first obtain the consent of the person on whose behalf you will be providing personal information to us, or you are that persons justified representatives.

How do we collect your data?

You directly provide Our Company with most of the data we collect.

When you contact or communicate with us through any mean of communication, we may store content of your inquiry and gather personal information such as:

  • name (contact data)
  • email

When you participate in a promotional offer (such as a trial subscription) and/or purchase products or services, we may gather personal information regarding the offer that you participate in, and any products or services that you purchase, as well as payment information.

When you register for an online account, download our application and create your account there, make a purchase, subscribe to a newsletter, participate in communities or an event, program, class or promotion, or click on a URL, we may gather user preferences, product interests.

Our website and application offers publicly accessible areas where users may contribute content and other information. Any personal information that you provide in these areas may be read, collected and used by others.

We may provide you the opportunity to participate in surveys on our website, through application or via email. If you participate, we will request certain personally identifiable information from you. The requested information typically includes:

  • name (contact data)
  • email

As participation in these surveys is voluntary, you need not provide this information if you do not participate.

You can log in to our website using third party sign-in services such as any Open ID provider. These services will authenticate your identity and provide you with the option to share certain personal information with us such as your name and email address to pre-populate our sign up form(s). Third party services like Open ID provider give you the option to post information about your activities on our website to your profile page on third party services to share with others within your network on those services.

Certain products and services, such as our mobile application, may connect and transmit system/product data, non-biometry in-app activities information to us or our authorized agents. This data may include, but is not limited to:

  • host ID
  • IP address
  • operating system

and other information used to collect aggregate data on app usage, downloads, sessions, and frequency of use.

We use this information to manage and administer our products, services and marketing activities, and as the basis for advising you of the availability of updates and new versions, providing testing and monitoring of services provided to you, enhancing our products and services, compliance with the law, applicable for our collaboration, and improving and targeting our communications with you.

When you visit our websites, we collect information about the pages you view. In addition, some pages of our website use cookies and similar technologies to automatically collect information from you. We send one or more cookies (small text files containing a string of characters) to your computer to uniquely identify your browser. For these purposes, some of our tracking technologies may be tied to personally identifiable information.

Cookies and similar technologies enable us to collect information about your visits to our websites, such as:

  • IP address
  • operating system
  • referring website (website you visited before coming to our website)
  • date and time of visit
  • city and country of email address
  • URL of pages visited
  • other browsing behavior, such as products and white papers downloaded

Third party web analytics service providers use cookies in order to make it easier for you to navigate our website and to help us manage our user content. For instance, cookies provide information about the effectiveness of our website content.

We use local shared objects, also known as Flash cookies, to store your video content preferences, or to personalize your website visits by displaying content based upon what you have viewed on our website. Third parties, with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity, use Flash cookies to collect and store information.

Flash cookies and browser cookies are differentiated by the amount, type, and method by which data is stored. Cookie management tools provided by your browser will not remove Flash cookies.

Our website and application include third party social media features, such as Pinterest, Twitter, Telegram, Instagram, WhatsApp, YouTube and VK buttons. These features may on behalf of those third parties collect your IP address, your website and in-app activities, and may set a cookie to enable the feature to function properly. Your interactions with these third party social media features are governed by the privacy policy of the third party that provides the feature.

We may from time-to-time engage a third party advertising network to display advertising on our website and/or in application or to manage our advertising on third party sites. These advertising networks use cookies and web beacons to collect non-personally-identifiable information about your activities on our websites and/or in application in order to provide you with targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out via your mobile services. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

We use mobile analytics tools to improve our understanding of the functionality of our mobile apps and content on your phone. These tools may record information such as how often you use the application, the events that occur within the application, aggregated usage, and performance data, the site or app store from which you downloaded the app. We also use this information to inform app design development and updates. We do not link the information we store within the analytics tools to any personal information you submit within the mobile app.

From time-to-time we may receive information from other sources, such as commercial contact lists or referal program, and we may combine that information with information previously collected, including information collected in connection with your use and interaction with our other products, services, and websites.

Some events, websites or services may be co-branded and offered in conjunction with one or more third parties. When you provide personal information in relation to them, both Our Company and the relevant third parties may receive the information collected and use the information according to each company’s privacy policy and agreement with you. We recommend reading the privacy statements of the companies with whom we provided co-branded offerings, whenever you access or participate in a co-branded offering.

How will we use your data?

Our Company collects your data so that we can provide:

  • processing and fulfilling orders
  • maintaining legal compliance
  • customers best experience
  • marketing purposes, including advertising, analytics and surveys

If you agree, Our Company will share your data with our partner companies so that they may provide software for collect, store and process your personal data on our behalf and who are contractually obligated to keep your personal data confidential subject to appropriate safeguards to prevent it from unauthorized disclosure. We intend to share your personal data with:

How do we store your data?

Our Company uses administrative, technical, and physical safeguards to protect the security, confidentiality and integrity of your personal information against loss, misuse and unauthorized access, disclosure, alteration, and destruction. In addition, we use encryption protocols and software to transmit sensitive data.

You can assist us in protecting your personal information by keeping your password and login information secret, and making sure that you terminate user sessions, close the browser, and log out when you access our services from shared computers.

Transborder data transmission

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you.

We will make reasonable efforts to incorporate the changes to your personal data by your request as soon as possible. Before we make changes, we may ask you to verify your identity and/or provide other details.

We may keep a copy of the prior information for our records.

We provide individuals with reasonable access to their personal data in order to have it corrected, amended or deleted where it is inaccurate or inappropriate for the specified purposes of processing. We will respond to all requests for access within 30 days.

We will retain your information (including geo-location data) for as long as your account is active, and as necessary to provide you services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Data collected for marketing goals may be stored and used, including direct marketing usage, for 3 years since it collected or the last contact was performed.

Marketing Communications: To opt-out from or change your marketing communications preferences, follow the opt-out instructions included in the relevant newsletter or communication. Please note that your marketing communication preferences do not affect transactional, relationship, and/or legally required communications.

Children’s Privacy

If you're under 18, you may use our products and services only with the involvement of a parent or guardian.

Our application, website and marketing are not directed to children under 13 years of age.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 01.12.2022

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]
Call us: +971561698052

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Commission Nationale pour la Protection des Données in Luxembourg (, the Information Commissioner's Office (, or with another local authority.